Shipping policy

1. Shipping Area

clipclamphome.com currently ships to eligible street addresses within the United States. We do not offer international shipping at this time.

We do not ship to APO, FPO, or DPO military addresses, including addresses using the military state abbreviations AA, AE, or AP. Orders submitted with an unsupported delivery address may be cancelled and refunded.

2. Free Standard Shipping

Free standard shipping is available for eligible United States orders. No separate standard shipping charge will be added to an eligible order. Any optional expedited service or other applicable charge, if offered, will be clearly displayed before checkout. We do not ship to APO/FPO/DPO military addresses.

3. Processing and Delivery Time

· Order processing time: 1–2 business days.

· Transit time after shipment: 4–7 business days.

· Estimated total delivery time: 5–9 business days.

Business days are Monday through Friday and exclude public holidays. Delivery estimates begin after a properly completed order is received and payment is authorized. Weekends and public holidays do not count as business days.

Delivery dates are estimates rather than guarantees. Severe weather, carrier interruptions, address problems, peak-season volume, or other circumstances outside our reasonable control may affect delivery.

4. Carriers and Tracking

We work with trusted carriers such as UPS and FedEx, together with reliable freight and delivery partners where appropriate, to deliver orders safely and reliably. The carrier used for an order may depend on the product, package size, destination, and service availability.

When tracking becomes available, we will send it to the email address provided at checkout. Tracking activity can take 24–48 hours to appear after a shipping label is created.

5. Address Accuracy

Customers are responsible for entering a complete and accurate shipping address. Please contact us within 24 hours if an address must be corrected. We cannot guarantee changes after an order enters fulfillment. Additional carrier or reshipment costs caused by an incorrect or incomplete address may be charged to the customer where permitted by law.

6. Delayed Shipments

If we learn that we cannot ship within the time stated in this policy, we will notify you, provide a revised shipping date when reasonably available, and offer you the choice to accept the delay or cancel the affected order for a prompt full refund. If we cannot fulfill the order, we will cancel it and issue a refund to the original payment method.

7. Delivered, Lost, or Damaged Packages

If tracking shows delivery but the package cannot be located, check the delivery area and with household members or neighbors, then contact the carrier and us promptly. If an order arrives damaged, keep the product and all packaging and email us within 48 hours of delivery with the order number and clear photographs. We will review the issue and provide the appropriate resolution, which may include replacement, return, or refund.