Privacy policy

1. Personal Information We Collect

· Contact and account information, such as name, email address, telephone number, billing address, shipping address, and account credentials.

· Order and transaction information, such as products viewed or purchased, order history, returns, refunds, and payment status. Payment card details are processed by our payment providers; we generally do not receive or store complete card numbers.

· Device and usage information, such as IP address, browser type, device identifiers, pages visited, referring URLs, shopping activity, and interaction with our Services.

· Communications and customer-service information, including emails, messages, reviews, photographs, and other information you choose to provide.

· Information obtained from service providers and partners, such as Shopify, payment processors, analytics providers, advertising partners, fraud-prevention providers, and shipping carriers.

2. How We Use Personal Information

· Provide, operate, and improve the Services.

· Process payments, fulfill orders, arrange shipping, and administer returns and refunds.

· Authenticate accounts, detect fraud, protect security, and prevent misuse.

· Respond to questions, provide support, and send service-related communications.

· Personalize the shopping experience and measure site performance.

· Send marketing communications where permitted; you may unsubscribe using the link in an email or by contacting us.

· Comply with legal obligations, enforce agreements, and establish or defend legal claims.

3. Cookies and Similar Technologies

We and our service providers may use cookies, pixels, local storage, and similar technologies to keep the site functioning, remember preferences, understand traffic, measure performance, prevent fraud, and—where enabled and permitted—support advertising and personalization. You may adjust browser settings and any cookie or privacy controls provided on the site. Blocking some technologies may affect site functions.

4. How We Disclose Information

We may disclose personal information to service providers and business partners that perform services for us, including Shopify, cloud hosting, payment processing, fraud prevention, analytics, customer support, marketing, and order delivery. We may also disclose information to professional advisers, government authorities when legally required, and parties involved in a merger, financing, acquisition, reorganization, bankruptcy, or transfer of business assets.

We do not sell personal information for money. Certain advertising or analytics activities may be considered "selling," "sharing," or targeted advertising under some U.S. state privacy laws. Where applicable, you may opt out using the privacy choices or data-sharing opt-out link on our site, by enabling Global Privacy Control where recognized, or by contacting us.

5. Shopify

Our store is hosted by Shopify. Shopify processes personal information to provide and improve commerce services and may act as an independent controller for certain processing. For information about Shopify’s practices and privacy rights, visit Shopify’s Consumer Privacy Policy at https://privacy.shopify.com/en.

6. Data Retention and Security

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including order fulfillment, customer service, accounting, tax, fraud prevention, dispute resolution, and legal compliance. Retention periods vary by information type and legal requirement.

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your Privacy Choices and Rights

Depending on where you live and subject to applicable exceptions, you may have rights to request access to or confirmation of personal information, correction, deletion, portability, and information about how data is used or disclosed. You may also have the right to opt out of certain sale, sharing, targeted advertising, or profiling, and to appeal a denied request. We will not discriminate against you for exercising applicable privacy rights.

To submit a request, email info@clipclamphome.com or call +1 920-276-5597. We may need to verify your identity before completing a request. An authorized agent may submit a request where permitted, but we may require proof of authorization and direct identity verification. You may unsubscribe from promotional email using the link in the message.

8. Children’s Privacy

The Services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so that we can review and delete it as appropriate.

9. External Links

The Services may link to third-party websites or services. Their privacy practices are governed by their own notices, and we are not responsible for those practices.